At Dufftail, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect:

  • Personal Information: such as your name, email address, phone number, shipping/billing address, and payment details when you place an order.
  • Technical Information: such as your IP address, browser type, and device information to help us improve your browsing experience.
  • Cookies & Tracking Data: to remember your preferences, improve site functionality, and analyze website performance.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.
  • Communicate with you regarding purchases, promotions, or updates.
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We respect your privacy and will never sell your personal information. However, we may share your data with trusted third parties, such as:

  • Payment processors, to securely complete transactions.
  • Courier companies, to deliver your orders.
  • Service providers who help us manage our website, marketing, or analytics.

All third parties are required to keep your information secure and use it only for the purpose of providing services to Dufftail.

4. Data Security

We implement industry-standard security measures to protect your personal information. While no system is completely secure, we take every reasonable precaution to prevent unauthorized access, loss, or misuse of your data.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Opt out of marketing communications at any time.
  • Request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may limit some site functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: sales@dufftail.com